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Hours spent entering orders
Emails and PDFs still end up being copied into another system by hand.
Turns orders from email, PDFs, or Excel into sales orders and creates them directly in your ERP or operating system.
Automate the clear cases. Reply to asks the customer. Your team reviews only the exceptions.
INCOMING ORDER
Barraca del Sur
Gray sealant 300 ml
SKU 18821 · High confidence match
Black electrical tape
SKU 22042 · Confirm packaging with customer
From inbox to order
Every order arrives structured, matched to your catalog, and created directly in your system.
AUTOMATIC CLARIFICATION
Reply to asks the customer first. Your team steps in only if uncertainty remains.
The problem
Reply to removes duplicate entry and focuses your team on the exceptions that truly need judgment.
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Emails and PDFs still end up being copied into another system by hand.
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Abbreviations, nicknames, and packaging details live in the heads of a few people.
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Manual entry slows the response and increases the risk of errors.
How it works
Reads orders from email bodies, PDFs, images, and Excel files.
Extracts products, quantities, units, and customer context.
Finds the right SKU and automatically asks the customer when information is missing.
With high confidence, creates the order in your ERP or system; if uncertainty remains, routes it for review.
Control and learning
Reply to works from your catalog, records every decision, and learns from corrections without changing your master data.
Reads email, PDFs, images, and Excel spreadsheets
Matches every line to real products in your catalog
Asks the customer when information is missing
Turns human corrections into traceable learning
System integration
Reply to connects to your ERP or proprietary software and creates the sales order without duplicate entry.
Incoming order
Email, PDF, image, or Excel.
Processing
Reply to
Extracts lines, finds SKUs, and resolves questions with the customer.
Sales order
ERP / sistema
Creates the order directly in your system.
Frequently asked questions
Orders received in the email body or as PDF, image, and Excel attachments.
It first asks the customer automatically. If the reply does not resolve the question with enough confidence, it leaves the exception visible for your team.
We sync the catalog from your ERP, CRM, or ecommerce so the agent works from real, up-to-date products.
Human corrections are recorded as traceable evidence. They improve future context without silently changing your master data.
Try it with your own orders
See how Reply to can turn the orders arriving by email today into orders created directly in your system.
Book a demo