AI ORDER AUTOMATION FOR B2B OPERATIONS

Stop entering orders by hand.

Turns orders from email, PDFs, or Excel into sales orders and creates them directly in your ERP or operating system.

Automate the clear cases. Reply to asks the customer. Your team reviews only the exceptions.

INCOMING ORDER

Barraca del Sur

Processed automatically
Hello, I need 12 units of gray sealant and 5 boxes of black electrical tape. Thank you.

Gray sealant 300 ml

SKU 18821 · High confidence match

12 units

Black electrical tape

SKU 22042 · Confirm packaging with customer

5 boxes
2 lines processedCreate order →

From inbox to order

Every order arrives structured, matched to your catalog, and created directly in your system.

Industrial distributorsManufacturersB2B wholesalers

AUTOMATIC CLARIFICATION

Reply to asks the customer first. Your team steps in only if uncertainty remains.

The problem

Your team should be selling, not retyping orders.

Reply to removes duplicate entry and focuses your team on the exceptions that truly need judgment.

01

Hours spent entering orders

Emails and PDFs still end up being copied into another system by hand.

02

Critical knowledge does not scale

Abbreviations, nicknames, and packaging details live in the heads of a few people.

03

Every delay can cost a sale

Manual entry slows the response and increases the risk of errors.

How it works

From incoming order to your ERP, without manual entry.

01

Receive

Reads orders from email bodies, PDFs, images, and Excel files.

02

Interpret

Extracts products, quantities, units, and customer context.

03

Resolve

Finds the right SKU and automatically asks the customer when information is missing.

04

Create

With high confidence, creates the order in your ERP or system; if uncertainty remains, routes it for review.

Control and learning

Automation that respects your data.

Reply to works from your catalog, records every decision, and learns from corrections without changing your master data.

  • 01

    Reads email, PDFs, images, and Excel spreadsheets

  • 02

    Matches every line to real products in your catalog

  • 03

    Asks the customer when information is missing

  • 04

    Turns human corrections into traceable learning

System integration

The order goes straight to where your team already works.

Reply to connects to your ERP or proprietary software and creates the sales order without duplicate entry.

Incoming order

Email

Email, PDF, image, or Excel.

Processing

Reply to

Extracts lines, finds SKUs, and resolves questions with the customer.

Sales order

ERP / sistema

Creates the order directly in your system.

Frequently asked questions

What to know before you automate.

What types of orders does Reply to process?+

Orders received in the email body or as PDF, image, and Excel attachments.

What happens if the agent is not sure?+

It first asks the customer automatically. If the reply does not resolve the question with enough confidence, it leaves the exception visible for your team.

Where do the products come from?+

We sync the catalog from your ERP, CRM, or ecommerce so the agent works from real, up-to-date products.

How does Reply to learn?+

Human corrections are recorded as traceable evidence. They improve future context without silently changing your master data.

Try it with your own orders

Less order entry. More time to sell.

See how Reply to can turn the orders arriving by email today into orders created directly in your system.

Book a demo